There is nothing more important than your safety. Period.
Our suppliers in the skies and in Los Cabos are working diligently to provide safe environments for your journey and your enjoyment. The best way to assess the protocols in place is to review them directly. Many of the processes satisfy requirements and surpass guidelines set forth by medical health officials and authorities.
Safety protocols of our supplier partners:
Click on the links below to review the safety protocols in place by each company we will work with and/or consult. You will encounter COVID-19 prevention steps throughout your trip, so we recommend getting familiar with them here. Please note: COVID-19 prevention plans are updated as new developments occur. Check back to stay informed.
| Company Type | Company Name | COVID-19 Safety Protocols |
| Travel Management | Travel One | COVID-19 Industry Information |
| Destination Management | Amstar | Amstar Safe & Clean Program Meetings & Events |
| Resort | Hard Rock Hotel Los Cabos | Hard Rock Hotel Los Cabos COVID-19 Measures Hard Rock Hotel Los Cabos COVID-19 Testing |
| Airline | Delta | Coronavirus Update Center Delta Clean - Our Standard of Airport and Aircraft Sanitization |
| Airline | American | Coronavirus Travel Updates |
| Airline | United | Coronavirus (COVID-19) Updates |
| Airline | Alaska Air | Coronavirus Travel Updates |
Sources and resources:
Click on the links below to review the requirements, recommendations and guidelines from some of the medical health authorities consulted for the safety protocols in place by our suppliers.
| Organization | Document or Page |
| WHO (World Health Organization) | Coronavirus disease (COVID-19) Pandemic Coronavirus disease (COVID-19) Travel Advice |
| CDC (Centers for Disease Control and Prevention) | Get the Facts About Coronavirus Requirement for Proof of Negative COVID-19 Test |
| TSA (Transportation Security Administration) | Coronavirus (COVID-19) Information |
| FAA (Federal Aviation Administration) | Coronavirus (COVID-19) Information from the FAA Novel Coronavirus (COVID-19) Updates |
| U.S. State Department Travel Advisories | Health Alert – Mexico COVID-19 Update |
| Government of Mexico | Coronavirus.gob.mx |
| Mexico's Airport and Auxiliary Services | Airport Recommendation |
| Los Cabos Tourism Trust | Los Cabos With Care |
|
Smart Traveler Enrollment Program (STEP)* |
|
| *For the purpose of filling out the STEP form, the nearest consulate is in Tijuana and the hotel address is: Poligono 1, Fraccion D Fraccionamiento Diamante CP, in the city of Cabo San Lucas in the province of Baja California Sur at postal code 23473. | |
Face masks:
All travelers will be provided with a KN-95 facemask. This model is designed for a wide range of commercial, industrial and medical uses. The KN-95 blocks at least 95% of particles and is recognized by the FDA as a substitue for the N-95 mask. FDA, DE and RoHS certified.
Do you know about airplane air quality?
- Because of the high-efficiency filters on most commercial airlines, and the frequency that the air is recirculated and filtered, the air you're breathing on your flight is likely much cleaner and less contaminated than most office buildings and is on par with the air in most hospitals https://www.tripsavvy.com/air-quality-during-your-flight-54164.
- A study conducted for the Department of Defense adds credence to the belief that airline passengers face minimal risk of contracting coronavirus when flying. https://www.usatoday.com/story/travel/airline-news/2020/10/15/coronavirus-study-finds-jetliners-safer-than-operating-rooms/3665469001/
What if COVID-19 causes cancellation or postponement of this trip?
This possibility depends on the situation that causes the cancellation or postponement. It is possible you will retain some or all of the value of your flight and a portion of the value of your hotel accommodations, but neither is guaranteed. Contact Travel One at incentives@traveloneinc.com to learn the possibilities for your situation.
Travelers that personally purchase upgrades or additions will be refunded if possible. If such a purchase is non-refundable, travelers will be informed prior to making the purchase.
Direct questions to Travel One at incentives@traveloneinc.com or 800-247-1311.
Questions: Email incentives@traveloneinc.com
Technical Support: help@voicehive.com
